Telephone Counseling

Sometimes, knowing there is someone who cares can make all the difference. IOA provides 24 hour telephone counseling through the Friendship Line. The Friendship Line reaches out to older adults, offering support, reassurance, counseling, crisis intervention, abuse prevention, medication reminders, well-being checks, and information and referral. Our trained staff, volunteers, and students both receive calls and make outgoing calls, offering an ongoing connection for many depressed or lonely older adults.

The Friendship Line is part of the IOA Center for Elderly Suicide Prevention (CESP), and provides year-round support to at-risk older adults.

For more information visit our Friendship Line page, or simply call and introduce yourself to a Friendship Line counselor. If you desire to receive services, a staff member will discuss a plan to best meet your needs.

Phone: (415) (752-3778)
Toll Free: (800) 971-0016