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Linkages

Linkages is a care management program, providing assessment and coordination of services for disabled adults age 18 or older who live in San Francisco and need assistance with some tasks of daily living. Short-term help might include installing grab bars, shopping assistance, or intervening in an emergency situation. Funded in part by the Department of Aging and Adult Services, Linkages seeks to provide access to needed services to enable a person to continue living independently.

How Linkages Works

Through the Linkages program, a social worker visits a client at home and works with the client to determine what services might be helpful. With this information, a Care Plan is developed and appropriate services are arranged. The social worker continues to stay in close touch, working with the client to adjust the Care Plan as necessary.

Linkages Services Statewide

The Linkages program is funded in part by the San Francisco Office on the Aging. Linkages is a statewide program; for information on the program in counties other than San Francisco, please contact your local Area Agency on Aging.

We have team partnerships with our Care Manager whereby we have equal rights and responsibilities. He listens to our concerns and gives us choices of action, at times offering a way out that we did not know about.
— Linkages Client
Linkages Services

Linkages can arrange a wide array of services, including:

  • Transportation
  • Home safety modifications
  • Medical care
  • Housekeeping
  • Legal assistance
  • Senior companion
  • Home-delivered meals
  • Money management
  • Day activity programs
  • Counseling
  • Government benefits
  • Emergency help with problems such as abuse or eviction notices
Who is eligible

Linkages is available to all disabled San Francisco residents, 18 and older, with care management needs, in addition to difficulty with one Activity of Daily Living (ADL) or two Instrumental Activities of Daily Living (IADL). There is no income requirement for receiving this service.

Payment Options
Payment Options Private Pay Free
Fee Is Covered Yes Yes
Notes Private pay is accepted & based on a sliding scale. Services are not denied for inability to pay.

In 1995, the City and County of San Francisco, Human Services Agency, selected IOA to be the contracted provider of Linkages, a case management service for adults with disabilities.

The Linkages program is funded in part by the San Francisco Office on the Aging. Linkages is a statewide program; for information on the program in counties other than San Francisco, please contact your local Area Agency on Aging.

Save the dates - May 4 & June 23, 2010

IOA Professional Education

Mind, Body Spirit - Pathways to Improving Health

Register today for IOA's 2010 professional education series. As we age, the mind, body and spirit interact, helping us cope with limitations, grow in new ways and understand the aging process differently. CEUs available. Learn more about this professional education opportunity.

Tuesday, May 4: Integrating Mental, Emotional and Spiritual Health
Wednesday, June 23: Understanding and Managing Clients Who Challenge Us as Professionals
Register Online: Early bird registration now open!

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Contact Information

Linkages

3626 Geary Blvd.
San Francisco, CA 94118
Phone: (415) 750-4150
Toll Free: (877) 750-4111

Hours: 8:30am - 4:30pm

Institute on Aging

Main Line: (415) 750-4111
Toll Free: (877) 750-4111

Senior Campus

IOA's Senior Campus

Affordable housing, affordable health care and community programs to help older adults live independently. IOA's state-of-the-art Senior Campus is scheduled to open Fall 2010.

Learn More

Call for information or immediate assistance (415) 750-4111

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