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An Encore Presentation: Countertransference: Listening to Ourselves

April 6, 2021 @ 12:30 pm - 2:00 pm

Training Tuesday

Training Tuesday, April 6, 12:30-2 p.m. (1.5 CEs)

An Encore Presentation: Countertransference: Listening to Ourselves

Patrick Arbore, EdD, Director, Ctr for Elderly Suicide Prevention, IOA

For More Information and Registration: https://arborecounter2.eventbrite.com

This is an encore training, back by popular demand, and originally presented on January 26, 2021.  If you attended that training, this will be a repeat of that one.  Working with clients/consumers can affect us in different ways. Whether we are volunteers, paraprofessionals, pastoral counselors, social workers, therapists or others, our vulnerabilities and countertransference are bound to emerge. If we are unaware of our personal dynamics, we are in danger of being overwhelmed by the emotional experiences of the client/consumer. The countertransference involves the emotional response to the client/consumer which may include withdrawal, anger, love, annoyance, powerlessness, avoidance, control, sadness, or other emotions. Countertransference reactions, fortunately, can inform the helper’s capacity to understand not only the experience of the client/consumer but also the inner world of oneself—the helper. Due to the stress of COVID-19, lonely older adults and younger disabled adults may be expressing intense emotions that we will need to “hold” with them. The more we learn about ourselves, the better we will be able to support those who suffer.


  • Define countertransference as emotional reactions in all helpers, as a result of our interactions with others
  • Recognize at least three ways to increase the importance of listening to our internal world
  • Employ at least three methods of supporting management of countertransference
  • Explain how three important self-care tools (mindfulness, self-awareness, and self-care) may support helpers who work on a daily basis with people who suffer

Instructor:  Patrick Arbore, EdD, Founder of The Friendship Line and Director of the Center for Elderly Suicide Prevention and Grief Related Services (CESP)-–both programs at Institute on Aging. Dr. Arbore conducts workshops and presents lectures, both locally and nationally, and is the author of numerous articles and book chapters on a variety of aging-related topics. He has also been a Senior Lecturer at Notre Dame de Namur University in Belmont, CA; an occasional Lecturer in the School of Social Welfare at the University of California, Berkeley; and an Adjunct Faculty member at The Wright Institute. Dr. Arbore is the recipient of several awards including: the 2013 Mental Health and Aging Award presented by the American Society on Aging; a Silver Medalist for Public Service sponsored by the Jefferson Award Regional Committee; and the 2016 Norma Satten Community Service Innovation Award for his commitment to human rights and community living.


April 6, 2021
12:30 pm - 2:00 pm


Institute on Aging (IOA) CONNECT is your direct line to us and the starting point for help with your concerns about the needs of older adults and adults with disabilities. IOA CONNECT links you with our services, as well as community services available.
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