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Training Tuesday: SF LGBT Dementia Care Project Pt 2: Effective Communication Strategies

June 18, 2019 @ 5:30 am - 7:00 am

The SF LGBT Dementia Care Project Pt 2: Effective Communication Strategies

Training Tuesday, June 18th, 2019, 12:30 p.m. – 2 p.m.

Institute on Aging is proud to host the Tier 2 Training of THE SAN FRANCISCO LGBT DEMENTIA CARE PROJECT: Increasing Access to Dementia Capable Care for the LGBT Community. IOA offered Part 1 of this important training during both 2017 and 2018. We now look forward to providing Part 2, which focuses on Effective Communication Strategies.

You need not have taken Part 1 in order to take Part 2. All are welcome.

The Alzheimer’s Association, in partnership with Openhouse and Family Caregiver Alliance, collaborated on this training which explores the dementia-care needs of LGBT older adults. The location of the training will be Institute on Aging, 3575 Geary Blvd, San Francisco, CA. Continuing Education Units will be provided by Institute on Aging, an accredited Continuing Education provider.

Communication is more than just talking and listening. It’s also about sending and receiving messages through attitude, tone of voice, facial expressions and body language. As people with Alzheimer’s Disease and other dementias progress in their journey and lose their word-finding ability, care partners need to find new ways to connect and communicate in meaningful ways.

By the end of the Effective Communication Strategies program, attendees will be able to:

– Describe at least three communication changes which often take place during the course of Alzheimer’s Disease and related dementias

– Decode and helpfully manage at least two common types of verbal and behavioral messages presented by someone with dementia

– Implement strategies for communicating with individuals experiencing the various stages (early/mid/late) of Alzheimer’s Disease

Effective Communication Strategies includes video interviews with professionals who explain critical aspects of communication throughout the Alzheimer’s journey, and caregivers who share tips that have worked for their loved ones.  This training will be appropriate for those in aging services, including: psychologists; family therapists; social workers; nurses; elder-law practitioners; long-term care administrators; gerontologists, human resources professionals, and others.

Presenter Bio: Arthur Chan, Master of Social Sciences in Clinical Psychology (Distinction), University of Hong Kong. Arthur Chan is a Family Care Specialist at the Alzheimer’s Association. He provides professional training, community education, API and LGBTQ outreach, and care consultation to individuals and families affected by Alzheimer’s disease and related dementias. Arthur previously worked as a clinical psychologist at a psychiatric hospital and a psychogeriatric outpatient clinic in Hong Kong, where he conducted neuropsychological evaluations and provided rehabilitative interventions and consultation to older adults with neurocognitive disorders.

This program is funded by the San Francisco County Department of Aging and Adult Services, and provides services regardless of race, ancestry, national origin, creed, gender, gender identity, religion, sexual orientation, disability, income, or age.

Date: Tuesday, June 18th, 12:30 p.m. – 2 p.m. Doors to the training will open at noon. The program will begin on time, so please be prompt.

Place: Institute on Aging, 3575 Geary Blvd., San Francisco, CA 94118

Directions and Parking: Limited street parking around the building, in mostly 2-hour increments. Public transportation is nearby, with the Geary bus running right in front of the building.

Attendees are welcome to bring lunch, snack, and beverages into the training, but none will be provided by IOA.

Cost: No charge, but RESERVATIONS ARE REQUIRED at https://sflgbt2ioa.eventbrite.com

Continuing Education Information (1.5 Continuing Education Units): APA; BRN; CAMFT (serves LCSWs, as well as MFTs/LPCCs); MCLE.


If you plan to attend, please be seated in the training by 12:25, and thank you for being prompt.


June 18, 2019
5:30 am - 7:00 am


Institute on Aging – San Francisco
Institute on Aging, 3575 Geary Blvd
San Francisco, CA 94118 United States
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