Multi-Purpose Senior Services Program (MSSP)

The Multi-Purpose Senior Services Program (MSSP) offers long-term care management for those age 65 and older in order to help them remain living in the place they call home.

A team of health and social service professionals conduct an initial house call to provide each MSSP participant with a complete assessment of health, psychosocial, environmental, and rehabilitation needs. The team then works with the MSSP participant, their physician and their circle of care to develop an individualized care plan. Once the plan of support is established, the care manager helps link the individual to other needed community services and resources, coordinates with health care providers, and purchases some needed services that are not otherwise available to prevent or delay institutionalization. The care manager also providing continuity of care and support structures, continuing to call the individual monthly and making quarterly home visits.

MSSP is one of IOA’s original programs, which IOA started more than 40 years ago as only the 6th MSSP site across California. Today, nearly all California counties have an MSSP site. This program is administered by the California Department of Aging (CDA).

Program Services

Case Management

  • Personal Care Services
  • Respite Care
  • Environmental Accessibility Adaptations
  • Minor Home Repair, etc.
  • Transportation
  • Chore Services
  • Personal Emergency Response System (PERS)/ Communication Device
  • Adult Day Care
  • Protective Supervision
  • Meal Services: Congregate/Home-delivered
  • Social Reassurance/Therapeutic Counseling
  • Money Management
  • Communication Services: Translation/Interpretation

Eligibility Requirements

  • Resident of San Francisco
  • 65 and older
  • Medi-Cal eligible (Primary Aid Code: 1E, 1H, 1X, 1Y, 2E, 6E, 6H, 10, 14, 16, 17, 20, 24, 26, 60, 64, 66)
  • 2 ADL impairments
  • Be permanently housed in the community (No short term housing or Board & Care)

Counties Served

San Francisco

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