Multi-Purpose Senior Services Program (MSSP)

The Multi-Purpose Senior Services Program (MSSP) offers long-term care management for those age 65 and older in order to help them remain living in the place they call home.

A team of health and social service professionals conduct an initial house call to provide each MSSP participant with a complete assessment of health, psychosocial, environmental, and rehabilitation needs. The team then works with the MSSP participant, their physician and their circle of care to develop an individualized care plan. Once the plan of support is established, the care manager helps link the individual to other needed community services and resources, coordinates with health care providers, and purchases some needed services that are not otherwise available to prevent or delay institutionalization. The care manager also providing continuity of care and support structures, continuing to call the individual monthly and making quarterly home visits.

MSSP is one of IOA’s original programs, which IOA started more than 40 years ago as only the 6th MSSP site across California. Today, nearly all California counties have an MSSP site. This program is administered by the California Department of Aging (CDA).

Program Services

Case Management

  • Personal Care Services
  • Respite Care
  • Environmental Accessibility Adaptations
  • Minor Home Repair, etc.
  • Transportation
  • Chore Services
  • Personal Emergency Response System (PERS)/ Communication Device
  • Adult Day Care
  • Protective Supervision
  • Meal Services: Congregate/Home-delivered
  • Social Reassurance/Therapeutic Counseling
  • Money Management
  • Communication Services: Translation/Interpretation

Eligibility Requirements

  • Resident of San Francisco
  • 65 and older
  • Medi-Cal eligible (Primary Aid Code: 1E, 1H, 1X, 1Y, 2E, 6E, 6H, 10, 14, 16, 17, 20, 24, 26, 60, 64, 66)
  • 2 ADL impairments
  • Be permanently housed in the community (No short term housing or Board & Care)

Counties Served

San Francisco

Related Resources

As we approach the end of #SocialWorkMonth, Institute on Aging would like to take a moment to recognize and celebrate the incredible work being done by all of our Community Living Fund and HomeSafe social workers.

These dedicated professionals have shown unwavering commitment to providing exceptional care to clients and building strong, vibrant communities. We are consistently impressed by the passion and expertise they bring to their work and their ability to connect with clients in meaningful ways. Our CLF and HomeSafe social workers have risen to this challenge time and time again, going above and beyond to support the individuals and families they serve.

At Institute on Aging, we are grateful every day for our social work teams' hard work and dedication. We want to extend our heartfelt thanks to these outstanding professionals for all they do to make a difference in our clients' and communities' lives. You truly embody the spirit of social work, and we are honored to have you as part of our team.

#ThankYou #SocialWork #Appreciation #SocialWorkers #Gratitude #SocialWorkerAppreciation
Sophia became a part of the Community Living Fund team in December 2022, joining at a critical time when additional coverage was required for certain cases. Additionally, CLF was in the process of introducing a new assessment and implementing CalAim services for San Francisco members.

Sophia has been an essential contributor to these ongoing initiatives while effectively managing a caseload of Intensive Case Management (ICM) clients. We were thrilled to receive positive feedback about her support for the TRCS program, which demonstrates her dedication to the agency's mission. CLF is grateful to have a Case Manager like Sophia, who is passionate about serving San Francisco's vulnerable population.

#SocialWorkMonth #WeAppreciateyou #ThankYou #SupportatHome #CaseManager #SocialWorkerAppreciation
Three and a half years ago, Maggie Fang started her journey as an Assessment Specialist in the Support at Home Program at IOA. Her excellent people skills enabled her to manage a caseload of older adults and individuals with disabilities, helping them receive homecare to age in place. Maggie was selected to pioneer the Temporary Respite Caregiver Support program, and we are delighted to have such a skilled and dedicated individual leading our newest program at IOA. Thank you, Maggie, for your exceptional work! 

#SocialWorkMonth #WeAppreciateyou #ThankYou #SupportatHome #CaseManager #SocialWorkerAppreciation
Join us at the Adult Day Program at the Enrichment Center as Caregiver Coach Alex shares with us the incredible support and care provided to participants living with dementia. Clients enjoy various engaging activities, from music therapy to art classes, designed to stimulate their cognitive and physical abilities. The skilled staff at the Enrichment Center also provides caregivers with much-needed support and respite, allowing them to take a break and attend to their needs. If you or someone you know is looking for support in caring for a loved one with dementia, the Adult Day Program at the Enrichment Center in the Presidio is an excellent resource for you! 

Learn more by visiting the link in our bio! 

#DementiaCare #EnrichmentCenter #AdultDayProgram #CaregiverSupport #Presidio #Dementia #Memory #Caregiver