Proof of concept. This is the partner landing page template we discussed, using Sonoma County as the example. Every element here is meant to be driven from a back end: partner name, logo, intro paragraph, the services available to that partner’s population, and the referral destination. The same template would produce a page for San Francisco Health Plan, Zuckerberg San Francisco General, Sutter Health, or any other partner at a short URL such as ioaging.org/sonoma or ioaging.org/sfhp.

Institute on Aging and the Sonoma County Aging and Disability Resource Hub

A direct line for Sonoma County referrals.

Institute on Aging has partnered with Sonoma County to enroll eligible residents into CalAIM Enhanced Care Management. This page is the entry point for Sonoma County staff making a referral, and for residents the Hub sends here.

Partner logo would appear here alongside the IOA mark. Intro copy is placeholder pending the partner’s review.

Services available to Sonoma County residents

This list is the part that changes per partner. Each partner page shows only what is actually available to the people they serve, in their area.

Enhanced Care Management

A single lead care manager coordinating medical, behavioral, and social services for Medi-Cal members with complex needs. No cost to the member.

24/7 Friendship Line

The nation’s only accredited 24-hour toll-free emotional support line for older adults, caregivers, and adults with disabilities. 888.670.1360.

Dementia care and caregiver coaching

Guidance, education, and one-on-one coaching for families navigating Alzheimer’s and other dementias.

For review: this section is a placeholder set. Confirm which IOA services are genuinely available to Sonoma County residents before this page goes live.

Make a referral

Sonoma County staff can refer a resident directly to Institute on Aging here.

This is the piece that needs a decision. In the version, this block holds a partner-specific referral form that submits into HubSpot, so IOA can see that a referral came from the Sonoma Hub without the referrer having to say so. Routing would be handled by HubSpot rather than emailing the care team directly, which keeps the data capture inside a HIPAA-compliant system.

Until that is in place, referrals go by phone: 415.750.4111.

What the back end would control

So a new partner page is a form fill, not a build.

Questions about the partnership

Sonoma County staff can reach the Institute on Aging team at 415.750.4111 or through the contact form.

For hospitals, health plans, and partners

If you discharge patients, manage a Medi-Cal population, or run a county program, and you need a community partner who can take the handoff and keep it.