In-Home Support That Feels Like Family

Aging at home should feel safe, supported, and comfortable – no matter your health challenges – so you or a loved one can thrive with in-home care in the San Francisco Bay Area throughout every stage of life. Institute on Aging’s Support at Home is here to make that possible.

 

We provide compassionate, professional in-home caregivers trained to support older adults and adults with dementia. Whether your loved one needs help a few hours a week or 24/7 support, we deliver care that promotes independence, dignity, and peace of mind.

What Makes Support at Home Different?

Exceptional People, Exceptional Care

We know many families come to us after feeling let down by rushed, impersonal care. At Institute on Aging (IOA), we reject that approach. Our caregivers are carefully selected, highly trained, licensed and bonded. Supported by a professional team with decades of experience in aging services, our caregivers consistently rank IOA one of the best places to work, winning the Home Care Pulse’s Best of Home Care: Employer of Choice award annually since 2021. What’s more, the home care services we provide receive national awards, including both the Home Care Pulse Leader in Excellence and Home Care Provider of Choice awards annually since 2021, and The J. Weekly Reader’s Choice Home Care Provider in 2022 and 2024.

 

Backed by IOA’s reputation for compassionate, dignity-focused senior in-home care, our caregivers provide the personalized support your loved one deserves – whether it’s help at home, companionship, or specialized dementia care.

5 stars!?!? Forget that - it’s more like 7 stars!!! All of the IOA caregivers have been more than professional, empathetic and willing to do anything to care for my wife. They have done everything to accommodate us and I could not ask for more. They try 100% and are my first choice when it comes to my wife's needs. You don't need any other agency or group.

IOA’s assistance has been a godsend to me. You are fast and professional, and even for a small bit of assistance like I need, you respond as if I were a high paying customer.

A Non-Profit With a Purpose

As a mission-driven nonprofit, every recommendation IOA makes puts people first – not profits. We reinvest in programs that benefit older adults and their families, and we offer financial transparency and guidance to help you navigate care costs.

Innovative, Integrated Aging Support

Support at Home is more than in-home help – it’s your gateway to a full continuum of aging services. From dementia support to care management, emotional counseling or engaging with your community, our holistic model means your care can grow with you as your needs continue to change, and never left to navigate aging alone.

The IOA program representatives I encountered were encouraging and positive. This is important because this process of aging does not come easily.

You don’t just get a caregiver – you gain a care partner who understands your family’s journey.

How You Benefit from Support at Home Services

Hourly Home Care

Flexible support when you need it—for personal care, errands, housekeeping, or companionship—so you can stay independent at home.

Overnight Care

Peace of mind through the night with help for mobility, toileting, or simply knowing someone is there.

24-Hour Live-In Care

Round-the-clock support at home for advanced needs or recovery, ensuring safety and comfort every hour.

Dementia and Alzheimer’s Care at Home

Familiar surroundings and specialized, behavior-sensitive Alzheimer’s care from trained professionals, that supports memory, routine, and emotional well-being.

How You Benefit from Institute on Aging Caregiver Support

  • Feel comfortable, and confident with help bathing, dressing, and grooming
  • Enjoy healthy meals with support for planning, cooking, and nutrition
  • Stay on track with medication and move safely around your home
  • Get where you need to go—appointments, errands, or social visits
  • Feel less alone with meaningful companionship and engagement
  • Live in a tidy, safer home with light housekeeping and safety checks
  • Recover with ease after surgery or hospitalization, with extra support

We help make everyday moments easier—so you feel more confident, connected, and cared for.

Service Areas

We proudly provide in-home care for seniors in the San Francisco Bay Area, including:

  • San Francisco
  • San Mateo County
  • Santa Clara County
  • Marin County
  • Alameda County
  • Contra Costa County

Outside these areas? Contact us – we may still be able to help or refer you to a trusted partner.

Insurance & Payment Options

Support at Home is not reimbursed by Medicare or Medi-Cal; however, we work with families to navigate long-term care funding and reimbursement strategies, helping make home care more accessible.

We can help you explore options through:

  • Long-term care insurance
  • Veterans’ medical coverage
  • Community support programs
  • Health savings accounts
  • Private pay

How to Get Started with Support at Home

  1. Reach Out – Call or submit our online form to tell us about your needs.
  2. Care Consultation – Meet with our team (in person or virtually) to design a personalized care plan.
  3. Caregiver Matching – We’ll match you with a trusted caregiver based on your preferences and schedule.
  4. Ongoing Support – We check in regularly to ensure high-quality care and adjust services as needs evolve.

In-Home Care That Supports Your Life – Not Just Your Schedule

Feel truly at home with care that meets your needs, not just your calendar. Whether you need support for daily routines or help caring for a loved one with dementia, Institute on Aging’s Support at Home services brings comfort, dignity, and connection right to you.