IOA Case Management

IOA Community Case Management helps older adults, adults living with disabilities, or their caregivers coordinate all the services they may need in order to continue to live in the place they call home.

IOA Community Case Management is a partnership between the City of San Francisco’s Department of Disability and Aging Services (DAS) and several case management providers throughout San Francisco County. IOA is one of many non-profit providers of this service.


This program serving the community is funded by the City of San Franciscoโ€™s Department of Disability and Aging Services.

Program Staffing

  • Care Managers
  • Clinical Supervisor

Eligibility Requirements

  • Resident of San Francisco
  • Age 60+ or 18-59 and living with disabilities
  • At risk of institutionalization
  • Impairment in one or more ADLs
  • Impairment in two or more IADLs
  • Unable to manage his/her own affairs due to emotional and/or cognitive impairment
  • Impaired by virtue of a significant event or circumstance that has occurred within the past 12 months

Counties Served

San Francisco

Related Resources

Help us fight loneliness one call at a time! Institute on Agingโ€™s Friendship Line now offers comfort in Vietnamese, Tagalog, Korean, Spanish, Cantonese, Mandarin, and English, reaching more seniors in our community than ever before.

Your donation can brighten a day and provide a listening ear to those who need it the most. ๐ŸŒˆ Join us in spreading the language of friendship across cultures and generations. Because everyone speaks the language of Friendship. โค๏ธ

Visit the link in our bio to learn more about the Friendship Line.

#CallToday #IOA #Friendship #InstituteonAging #WarmLine #FriendshipLine
Happy Fourth of July from all of us at IOA! ๐ŸŽ‰ Celebrate our nation's independence with family, friends, and neighbors! Wishing you all a safe and happy holiday! #FourthofJuly #IndependenceDay #Freedom #Justice #Equality