IOA Case Management

IOA Community Case Management helps older adults, adults living with disabilities, or their caregivers coordinate all the services they may need in order to continue to live in the place they call home.

IOA Community Case Management is a partnership between the City of San Francisco’s Department of Disability and Aging Services (DAS) and several case management providers throughout San Francisco County. IOA is one of many non-profit providers of this service.

 

This program serving the community is funded by the City of San Francisco’s Department of Disability and Aging Services.

Program Staffing

  • Care Managers
  • Clinical Supervisor

Eligibility Requirements

  • Resident of San Francisco
  • Age 60+ or 18-59 and living with disabilities
  • At risk of institutionalization
  • Impairment in one or more ADLs
  • Impairment in two or more IADLs
  • Unable to manage his/her own affairs due to emotional and/or cognitive impairment
  • Impaired by virtue of a significant event or circumstance that has occurred within the past 12 months

Counties Served

San Francisco

Related Resources

💚 May is Mental Health Awareness Month—and a powerful reminder that no one should face emotional challenges alone.

At IOA, we recognize the toll loneliness and isolation can take on older adults. That’s why our Friendship Line offers 24/7 support, connection, and care to those who need it most.

📞 Need someone to talk to? Call 888.670.1360

#MentalHealthAwareness #FriendshipLine #IOACares #YouAreNotAlone
May is Older Americans Month!

This year’s theme is 𝘗𝘰𝘸𝘦𝘳𝘦𝘥 𝘣𝘺 𝘊𝘰𝘯𝘯𝘦𝘤𝘵𝘪𝘰𝘯—a reminder that strong communities start with inclusion, dignity, and respect for our aging population.

At IOA, we believe aging should be supported, celebrated, and never done alone.

#OlderAmericansMonth #PoweredByConnection #AgingWithDignity #IOACares
𝗖𝗮𝗿𝗲𝗴𝗶𝘃𝗲𝗿 𝗧𝗶𝗽 𝘄𝗶𝘁𝗵 𝗔𝗹𝗲𝘅!

Multi-step tasks—like setting the table or making coffee—can be frustrating for someone living with dementia. But breaking them down into smaller, simpler steps can make all the difference.

Try assigning a single, manageable part of the task—like folding napkins or pressing the coffee maker button.

Supporting independence doesn’t have to be all or nothing.

💬 What tasks does your loved one still enjoy doing? Share with us!

#CaregiverTips #DementiaCare #Companioa #MemorySupport #AlzheimersSupport #IOACares #AgingWithDignity