Social Services Agency

Social Services Agency (SSA) is a Federal program that administers support and aid consisting of retirement, disability and survivor benefits to aging adults.

Program Staffing

Care Managers, Supervisors and Manager

Program Services

  • Provides Intensive Case Management to individuals at risk of institutionalization or in acute settings
  • Purchase services to help maintain safety and independence
  • Connect clients to all available community resources, stable housing, and appropriate healthcare services to support their ability to live at home safely

Eligibility Requirements

  • Resident of Santa Clara County
  • 18 and older
  • Individual willing to live in the community with appropriate supports
  • Have demonstrated a need for service and/or resource that will serve to prevent institutionalization or enable community living
  • Assistance needed with at least 2 ADL’s or 3 IADL’s
  • Medical conditions must be able to be managed in the community
  • 300% of federal poverty level (fpl): <$37,470 annually, Savings/assets of up to $6,000 & Current Medi-Cal status

Counties Served

Santa Clara County

Related Resources

Three and a half years ago, Maggie Fang started her journey as an Assessment Specialist in the Support at Home Program at IOA. Her excellent people skills enabled her to manage a caseload of older adults and individuals with disabilities, helping them receive homecare to age in place. Maggie was selected to pioneer the Temporary Respite Caregiver Support program, and we are delighted to have such a skilled and dedicated individual leading our newest program at IOA. Thank you, Maggie, for your exceptional work! 

#SocialWorkMonth #WeAppreciateyou #ThankYou #SupportatHome #CaseManager #SocialWorkerAppreciation
Join us at the Adult Day Program at the Enrichment Center as Caregiver Coach Alex shares with us the incredible support and care provided to participants living with dementia. Clients enjoy various engaging activities, from music therapy to art classes, designed to stimulate their cognitive and physical abilities. The skilled staff at the Enrichment Center also provides caregivers with much-needed support and respite, allowing them to take a break and attend to their needs. If you or someone you know is looking for support in caring for a loved one with dementia, the Adult Day Program at the Enrichment Center in the Presidio is an excellent resource for you! 

Learn more by visiting the link in our bio! 

#DementiaCare #EnrichmentCenter #AdultDayProgram #CaregiverSupport #Presidio #Dementia #Memory #Caregiver
At Insitute on Aging, we are committed to attracting and retaining top talent, and we are incredibly fortunate to have Manuel Martinez on our team. With his extensive expertise in housing and community resources, Manuel has been an invaluable asset to our organization. Recently, he was promoted to the role of Assessment Specialist II in our Adults with Disabilities - Home Delivered Meals program. In addition to managing a caseload, Manuel has demonstrated exceptional leadership skills and has become an expert in program management. We are grateful for Manuel's unwavering commitment to IOA and the community we serve. Thank you, Manuel, for your dedication and passion in making a difference in the lives of others. 
#SocialWorkMonth #IOATeam #TopTalent #CommunitySupport #HomeDeliveredMeals #SupportingAdultsWithDisabilities
In honor of #SocialWorkMonth, we're shining a spotlight on one of our exceptional social workers - Patty Myers! 

Patty has dedicated her career and volunteer efforts to support older adults and adults with disabilities in San Francisco. As the Resident Services Coordinator for Institute on Aging's Support in Independent Living program, Patty wears many hats to ensure that the 120+ residents of Martin Luther Towers Senior Housing can age in place comfortably. Her talent for connecting individuals with resources has enabled her to go above and beyond to ensure accessibility and inclusivity for all. Patty's commitment to her work has been unwavering, and we are grateful to have her on our team at IOA. 

#SeniorCare #SocialWork #SupportingTheElderly #SocialWorker #SocialWork #NationalSocialWorkerMonth #Services #Coordinator #Joinourteam