Social Services Agency

Social Services Agency (SSA) is a Federal program that administers support and aid consisting of retirement, disability and survivor benefits to aging adults.

Program Staffing

Care Managers, Supervisors and Manager

Program Services

  • Provides Intensive Case Management to individuals at risk of institutionalization or in acute settings
  • Purchase services to help maintain safety and independence
  • Connect clients to all available community resources, stable housing, and appropriate healthcare services to support their ability to live at home safely

Eligibility Requirements

  • Resident of Santa Clara County
  • 18 and older
  • Individual willing to live in the community with appropriate supports
  • Have demonstrated a need for service and/or resource that will serve to prevent institutionalization or enable community living
  • Assistance needed with at least 2 ADL’s or 3 IADL’s
  • Medical conditions must be able to be managed in the community
  • 300% of federal poverty level (fpl): <$37,470 annually, Savings/assets of up to $6,000 & Current Medi-Cal status

Counties Served

Santa Clara County

Related Resources

💚 May is Mental Health Awareness Month—and a powerful reminder that no one should face emotional challenges alone.

At IOA, we recognize the toll loneliness and isolation can take on older adults. That’s why our Friendship Line offers 24/7 support, connection, and care to those who need it most.

📞 Need someone to talk to? Call 888.670.1360

#MentalHealthAwareness #FriendshipLine #IOACares #YouAreNotAlone
May is Older Americans Month!

This year’s theme is 𝘗𝘰𝘸𝘦𝘳𝘦𝘥 𝘣𝘺 𝘊𝘰𝘯𝘯𝘦𝘤𝘵𝘪𝘰𝘯—a reminder that strong communities start with inclusion, dignity, and respect for our aging population.

At IOA, we believe aging should be supported, celebrated, and never done alone.

#OlderAmericansMonth #PoweredByConnection #AgingWithDignity #IOACares
𝗖𝗮𝗿𝗲𝗴𝗶𝘃𝗲𝗿 𝗧𝗶𝗽 𝘄𝗶𝘁𝗵 𝗔𝗹𝗲𝘅!

Multi-step tasks—like setting the table or making coffee—can be frustrating for someone living with dementia. But breaking them down into smaller, simpler steps can make all the difference.

Try assigning a single, manageable part of the task—like folding napkins or pressing the coffee maker button.

Supporting independence doesn’t have to be all or nothing.

💬 What tasks does your loved one still enjoy doing? Share with us!

#CaregiverTips #DementiaCare #Companioa #MemorySupport #AlzheimersSupport #IOACares #AgingWithDignity