Social Services Agency

Social Services Agency (SSA) is a Federal program that administers support and aid consisting of retirement, disability and survivor benefits to aging adults.

Program Staffing

Care Managers, Supervisors and Manager

Program Services

  • Provides Intensive Case Management to individuals at risk of institutionalization or in acute settings
  • Purchase services to help maintain safety and independence
  • Connect clients to all available community resources, stable housing, and appropriate healthcare services to support their ability to live at home safely

Eligibility Requirements

  • Resident of Santa Clara County
  • 18 and older
  • Individual willing to live in the community with appropriate supports
  • Have demonstrated a need for service and/or resource that will serve to prevent institutionalization or enable community living
  • Assistance needed with at least 2 ADL’s or 3 IADL’s
  • Medical conditions must be able to be managed in the community
  • 300% of federal poverty level (fpl): <$37,470 annually, Savings/assets of up to $6,000 & Current Medi-Cal status

Counties Served

Santa Clara County

Related Resources

Loneliness can affect health as deeply as any illness.

Institute on Aging’s 24/7 Friendship Line offers compassionate support for older adults—any time, any reason.

📞 888.670.1360

#FriendshipLine #MentalHealth #IOACares
Talking to a loved one about in-home care can be emotional—especially if they feel resistant or unsure.

In this Compassionate Care Tips video, Reed and Alex share ways to ease that conversation:

✔️ Listen and validate their concerns
✔️ Use gentler language—“helper” or “assistant” instead of “caregiver”
✔️ Reframe the need: “ I could really use the extra support”

You’re not alone in this. The right words—and the right care—can make all the difference.

Learn more by clicking the link in our bio!

#CaregiverSupport #HomeCareTips #DementiaCare #CompassionateCareTips #IOACares #AgingWithDignity
Choosing home care is about more than services—it’s about connection.

At Institute on Aging Home Care, we believe that finding the right caregiver match is just as important as choosing the right type of care. It’s about trust, comfort, and care that feels personal.

💙 Learn how to find the right fit for your family. Click the link in our bio to read more! 

#HomeCareSupport #CaregiverMatching #AgingWithDignity #IOAHomeCare #IOACares
No two aging journeys look the same—your care plan shouldn't either.

At Institute on Aging, we offer personalized care coordination for everything from daily tasks to memory support and advanced needs.

Call IOA CONNECT at 415-750-4111 or learn more by clicking the link in our bio! 

#AgingSupport #PersonalizedCare #AgingAtHome #IOACares #DementiaCare #AlzheimersSupport