CalAIM San Mateo

This program launched in 2014 as the Community Care Setting Pilot, then transitioned into CalAIM San Mateo in 2022. MediCal delivery changed to an Enhanced Care Management model with community supports in order to prioritize whole person care and promote healthy living.

Program Staffing

Care Managers
Occupational Therapist
RN
Program support staff
Supervisors and Senior Manager

Program Services

Support in

Finding doctors and getting appointments
Understanding prescriptions and medications
Follow-up services after you leave the hospital
Setting up transportation
Finding and applying for food and housing
Connecting to other community programs and services
Housing navigation
Housing deposits
Coordinating transition out of a skilled nursing facility into a home-like environment
Skilled nursing admissions prevention
Securing meals to meet nutrition goals

Eligibility Requirements

Be a Health Plan of San Mateo member
Have multiple chronic or mental health conditions
Have visited an ER or hospital multiple times in the last 6 months
Willing to move to a home from a nursing facility
Are in need of a safe place to live

Counties Served

San Mateo County

HPSM Prior Authorization

Complete the HPSM Prior Authorization form and fax to 650.829.2079.

Complete Form

Related Resources

The Home Safe Program at IOA

person standing on street holding umbrella during night time

Temporary Respite Caregiver Support

Friendship Line

CalAIM Santa Clara

Home and Community Based Alternatives

When Michele reached her breaking point as a caregiver for her husband with dementia, one phone call changed everything. Through IOA’s Caregiver Coaching program, she found guidance, support, and a renewed sense of hope.

Read Michele’s story, by clicking the link in our bio, and learn how caregiver coaching through Companioa can make a difference.

#DementiaCare #CaregiverSupport #Companioa #AlzheimersSupport #IOACares

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When Michele reached her breaking point as a caregiver for her husband with dementia, one phone call changed everything. Through IOA’s Caregiver Coaching program, she found guidance, support, and a renewed sense of hope.

Read Michele’s story, by clicking the link in our bio, and learn how caregiver coaching through Companioa can make a difference.

#DementiaCare #CaregiverSupport #Companioa #AlzheimersSupport #IOACares

A simple conversation can change a life. Loneliness and social isolation can take a serious toll on seniors` mental and physical health—but a caring voice on the other end of the line can make all the difference. That’s why IOA’s Friendship Line exists: a 24/7 warmline offering emotional support and connection for older adults who just need someone to talk to.

𝗧𝗵𝗲 𝗶𝗺𝗽𝗮𝗰𝘁 𝗶𝘀 𝗿𝗲𝗮𝗹. Research shows that regular conversations through programs like the Friendship Line:

✔️ Help reduce feelings of loneliness
✔️ Lower depression and anxiety
✔️ Improve overall well-being

We’ve explored these benefits in depth in our latest white paper—detailing how meaningful connections are essential for senior mental health. Read more by clicking the link in our bio.

Know someone who could use a friendly voice? Call 𝟴𝟴𝟴.𝟲𝟳𝟬.𝟭𝟯𝟲𝟬 today.

#FriendshipLine #SeniorSupport #YouAreNotAlone #IOACares #MeaningfulConnections

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A simple conversation can change a life. Loneliness and social isolation can take a serious toll on seniors' mental and physical health—but a caring voice on the other end of the line can make all the difference. That’s why IOA’s Friendship Line exists: a 24/7 warmline offering emotional support and connection for older adults who just need someone to talk to.

𝗧𝗵𝗲 𝗶𝗺𝗽𝗮𝗰𝘁 𝗶𝘀 𝗿𝗲𝗮𝗹. Research shows that regular conversations through programs like the Friendship Line:

✔️ Help reduce feelings of loneliness
✔️ Lower depression and anxiety
✔️ Improve overall well-being

We’ve explored these benefits in depth in our latest white paper—detailing how meaningful connections are essential for senior mental health. Read more by clicking the link in our bio.

Know someone who could use a friendly voice? Call 𝟴𝟴𝟴.𝟲𝟳𝟬.𝟭𝟯𝟲𝟬 today.

#FriendshipLine #SeniorSupport #YouAreNotAlone #IOACares #MeaningfulConnections

🎉✨Celebrate With Us at Institute on Aging`s Annual Gala!✨🎉

We warmly invite you to an evening of elegance and meaningful connections on May 1st, 2025, for Institute on Aging`s Annual Gala, where we will honor the extraordinary Adele Corvin for her unyielding dedication and contributions to the well-being of older adults. 🌟🏆

Don’t miss your chance to be part of this inspiring evening. Secure your tickets now or find out how you can contribute to the cause. Visit the link in bio for tickets.

Together, let`s honor Adele Corvin`s legacy and continue to uplift the lives of the aging community. We look forward to celebrating with you on this memorable night! 🎈

#IOAGala2025 #HonorAdeleCorvin #SupportAgingWell #InstituteOnAging #CelebrateChangeMakers #AgingWithDignity #JoinUs

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🎉✨Celebrate With Us at Institute on Aging's Annual Gala!✨🎉

We warmly invite you to an evening of elegance and meaningful connections on May 1st, 2025, for Institute on Aging's Annual Gala, where we will honor the extraordinary Adele Corvin for her unyielding dedication and contributions to the well-being of older adults. 🌟🏆

Don’t miss your chance to be part of this inspiring evening. Secure your tickets now or find out how you can contribute to the cause. Visit the link in bio for tickets.

Together, let's honor Adele Corvin's legacy and continue to uplift the lives of the aging community. We look forward to celebrating with you on this memorable night! 🎈

#IOAGala2025 #HonorAdeleCorvin #SupportAgingWell #InstituteOnAging #CelebrateChangeMakers #AgingWithDignity #JoinUs

Feeling exhausted or overwhelmed as a caregiver? You’re not alone.

Caregiver burnout is a common challenge, but recognizing the signs early can make all the difference.

In our latest blog, we share how to identify and prevent caregiver burnout, including:

• Setting boundaries & realistic expectations
• Prioritizing self-care & seeking support

𝗧𝗮𝗸𝗲 𝗰𝗮𝗿𝗲 𝗼𝗳 𝘆𝗼𝘂𝗿𝘀𝗲𝗹𝗳, 𝘁𝗼𝗼. Read more in our blog—link in bio!

#CaregiverSupport #CaregiverBurnout #MentalHealth #SelfCareForCaregivers #IOACares

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Feeling exhausted or overwhelmed as a caregiver? You’re not alone.

Caregiver burnout is a common challenge, but recognizing the signs early can make all the difference.

In our latest blog, we share how to identify and prevent caregiver burnout, including:

• Setting boundaries & realistic expectations
• Prioritizing self-care & seeking support

𝗧𝗮𝗸𝗲 𝗰𝗮𝗿𝗲 𝗼𝗳 𝘆𝗼𝘂𝗿𝘀𝗲𝗹𝗳, 𝘁𝗼𝗼. Read more in our blog—link in bio!

#CaregiverSupport #CaregiverBurnout #MentalHealth #SelfCareForCaregivers #IOACares

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CONNECT With Us

Institute on Aging (IOA) CONNECT is your direct line to us and the starting point for help with your concerns about the needs of older adults and adults with disabilities. IOA CONNECT links you with our services, as well as community services available. Reach out to connect with us.

Call IOA CONNECT

Phone: (415) 750 – 4111 | Fax: (415) 750 – 5338

Counties Served

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CalAIM San Mateo

Program Staffing

Program Services

Support in

Eligibility Requirements

Counties Served

HPSM Prior Authorization

Related Resources

The Home Safe Program at IOA

Temporary Respite Caregiver Support

Friendship Line

CalAIM Santa Clara

Home and Community Based Alternatives

CONNECT With Us

Call IOA CONNECT

3575 Geary Boulevard | San Francisco, CA 94118

Counties Served